If you would like to return products, please use the form on the end of this site. Afterwards you will receive the confirmation and further information for your return.
Before you return products, please check the following requirements:
The product must be returned within 14 days.
Only products that are unworn, unwashed, not soiled and undamaged can be returned.
The product must be returned in its original packaging.
All labels must be originally attached.
Underwear cannot be returned for hygienic reasons.
Once your returned items have been reviewed by us, we will inform you, if your return has been accepted or rejected.
After your return has been accepted, your refund will be credited to your account (your original payment method) within the following working days.
The original shipping costs of your order are non-refundable.
The return fee is € 1.99.
You can find your return label inside the package.
The return shipping cost is € 7.99.
You can find the return label inside the package.
International customers can handle the return as they wish. You can choose your preferred shipping partner. If you want, we can manage your return and send you a return label. The cost is about 15 euros.